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Contact Us

Phone      1.888.445.8063

Call us during business hours: M-F 8a-8p ET & Sat 9a-6p ET. Our office is closed Sundays. The Shade Specialists Team is ready to assist you with product and installation information, shade design, fabric and color selection and order processing!


Email

Send us a note! We'll respond in one business day or sooner.


Mail

Serena Shades Team
Lutron Electronics Co., Inc.
7200 Suter Rd.
Coopersburg PA 18036


Technical Support (7 Days a Week)      1.844.588.7661

Please call 1.800.523.9466 outside of our business hours shown above.


Resources & FAQ's

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Video Library

Learn how to choose and install our product Visit our Library!