Contact Us

Phone      1.888.445.8063

Call us during business hours: M-F 8a-8p EST & Sat 9a-6p EST. Our office is closed Sundays. The Shade Specialists Team is ready to assist you with product and installation information, shade design, fabric and color selection and order processing!

Winter Holiday Hours:
We will be closed FRI 12/24, SAT 12/25 and MON 12/27.
We reopen TUE, 12/28 at 8 AM ET.
We will be closed FRI 12/31, SAT 1/1/22 and MON 1/3/22.
We reopen TUE 1/4/22 at 8 AM ET.
Our website is always open!


Send us a note! We'll respond in one business day or sooner.


Serena Shades Team
Lutron Electronics Co., Inc.
7200 Suter Rd.
Coopersburg PA 18036

Technical Support (7 Days a Week)      1.888.445.8063

Please call 1.800.523.9466 outside of our business hours shown above.

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Video Library

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