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Contact Us

Phone      1.888.445.8063

Call us during business hours: M-F 8a-8p ET & Sat 9a-6p ET. Our office is closed Sundays. The Shade Specialists Team is ready to assist you with product and installation information, shade design, fabric and color selection and order processing!

Winter Holiday Hours:
Our offices will be closed on the following dates:
THU 11/23/23 for Thanksgiving
MON 12/25/23 & TUE 12/26/23 for Christmas
FRI 12/29/23, SAT 12/30/23, MON 1/1/24 for New Years
Our websites are always open!


Email

Send us a note! We'll respond in one business day or sooner.


Mail

Serena Shades Team
Lutron Electronics Co., Inc.
7200 Suter Rd.
Coopersburg PA 18036


Technical Support (7 Days a Week)      1.844.588.7661

Please call 1.800.523.9466 outside of our business hours shown above.


Resources & FAQ's

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Video Library

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